The challenge
High absenteeism affected both colleagues, costs and services to residents. Managers needed support, while HR needed a better overview of the follow-up.
The solution
The municipality worked with a holistic approach, including with support from Amesto People and Culture. Preppio contributed with information, management guidance, reminders and an overview of the processes.
The others can learn
Clear goals, managers involved and consistent follow-up must be connected. Digital support makes it easier to stick to the routines over time.
Three things to take away
- Anchor the work throughout the organization
- Give managers support in the specific situation
- Follow the implementation, not just the absence figure
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